customer experience.
Front-end performance, accessibility, and conversion craft — so the polish your customers feel becomes the moat your competitors don't have.
overview
Most customer-facing experiences fail in the same places: a hero image that blocks the first paint, a checkout that asks for the same email twice, a form that breaks on a screen reader. Arkavix engages where the gap between "works" and "feels right" is costing you revenue. We rebuild the customer-facing layer with the same engineering rigour we bring to infrastructure: budgets for latency, contracts for accessibility, evidence for design choices. The deliverable isn't a redesign — it's a product your customers don't notice, because nothing gets in their way.
what you get
every engagement leaves you with measurable experience gains and the CI gates to keep them from regressing.
- check_small core web vitals consistently in the green, on the devices your customers actually use
- check_small WCAG 2.2 AA compliance with the audit trail to prove it
- check_small conversion funnel instrumentation that points to the next real bottleneck, not a guess
- check_small design system tokens your engineers and designers share, end-to-end
- check_small skeleton states and error paths that look like part of the product, not patches
- check_small internationalisation that works the day you open a new market
- check_small a performance budget enforced in CI, so the next refactor can't regress it
how we engage
audit
real-device performance, accessibility, and funnel diagnostics. we measure on what your customers actually carry, not the latest flagship phone.
prioritise
we rank fixes by user impact × engineering cost and cut the rest. fewer wins, shipped fully, beat a roadmap of half-finished polish.
build
six to twelve weeks across the highest-leverage flows. we ship behind feature flags so you can roll back without drama.
enforce
we wire the budgets into CI and train your team to defend them. the gains that survive are the ones a pipeline guards.
clients, in their words
"our largest contentful paint went from 4.1s to 1.6s. checkout conversion moved with it."
"they made the accessibility audit something we run on every PR, not once a year. that changed how we ship."
ready to engage?
we respond to every inquiry within one business day. tell us where the experience feels off; we'll tell you whether we're the right fit.
start a project